Your Phone Operations Are Well Covered

It's well known that customers are the most important asset of a business. We embrace this into our culture and perform by it in every single interaction. Making it clear for your customers that home is where you're treated like family.

Whether you're doing DR sales, cold calling, account follow up, we will build a talented team for you, with amazing communication skills and unique reporting and analysis abilities.

If you prefer to run you own sales, but need a hand in generating quality leads that are genuinely interested in your products, well we can do that too! You'll receive a clean database of hot, qualified leads, ready for you to call and close.

First-call resolution and empathy skills are only two of the most important things our trainers focus on, when building tech support teams. Our agents specialize in turning a bad experience into a memorable one, that your customers can tell their friends about.

From email support based on tickets, to social media community management, your customers are well taken care of, and all of their questions will find their answers. Email is the most used online customer service channel. So by doing it right, you can get ahead of all the competitors who lack in process and attention to detail.

Translations, transcription, interpretation; you name it. As a bicultural contact center, we'll find a way for you. All our team members are 100% bilingual. Most of them come from living in the States, so we have adopted both cultures in one effective, collaborative family.