Your product is your specialty. Ours is to make sure your customers hang up the phone with a smile on their faces and big trust in your brand.
We will assemble a team of trained, skillful, and English-proficient agents, at rates that will radically drop your cost-per-call, and boost your profits.
We will get you dedicated team to operate your campaign. Whether you need agents to be script readers, or specialized reps that can find solutions and make critical decisions on customer service calls, we will find the best candidates and hire them for you.
We also have multi-skilled shared agents, ready to get trained for your campaign, helping you cut costs even more!
Most of our employees lived in the US for several years before coming to work with us. Becoming, not only Bilinguals, but Bicultural as well.
This has allowed our clients to, both save money and provide their customers an outstanding service.
Imagine not having to pay your agents for those bathroom breaks, water cooler chats and other kinds of idle time.
With an outsourced model, you pay only for actual connection time. AND at a lower rate too!
Are you constantly onboarding and training new agents that just won't last long?
High attrition may be one of the most significant challenges impacting your profits. Get in touch to find out how we can eliminate that problem for you.
Certainly you consider costs of acquisition and maintenance of equipment, facilities and services required for your call center operations to run seamlessly.Now imagine such an operation, without having to pay all that. Picture the savings that would represent.
