we care about your privacy

Privacy Policy

This page details our policies regarding the collection, use and disclosure of personal data when you use our website, and choices you may have associated with that data.Your data is useful so we can improve your experience in our website and with our brand's different touchpoints. By using our website, you agree to the collection and use of data in accordance with this policy.

Types of data collected

We collect several different types of information for various purposes, looking to improve your overall experience with our brand.

Personal data

While your visit in our website, we may ask you to provide some personally identifiable information that can be used to get in contact or identify you. This personally identifiable information may include but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, city, zip code

Usage data

We may also collect information regarding how our website is being used and accessed. This usage data may include information such as your computer's Internet Protocol (IP) address, browser type and version, the pages of our website that you visit, time and date of your visit, time spend in our pages, unique device identifiers and other diagnostic data.

Cookies

We use cookies and other similar resources to track the activity on our website and hold certain data.Cookies are tiny-sized files that are dropped in your browser from the websites you visit and are stored in your device. They work as data collectors and we use them to track activity and improve your experience.You can always instruct your browser to refuse all cookies or alert you whenever one is being sent your way. However, some pages of our website may require your acceptance of said cookies, in order to be used.

How the data collected is used

The data we collect is used for different purposes. Including, but not limited to:

  • To maintain and improve our website
  • To notify you about changes in our website that you may be interested in
  • To provide better customer support
  • To gather information about the usage of our website and improve our service to you
  • To prevent, detect and resolve any technical issues

Retention of data

We will only retain your data for as long as it is necessary for the purposes set out in this Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes and enforce our legal agreements and policies.We will also retain your data for analytical purposes, to improve functionality and security on the website.

Storage of data

Your data is stored and processed in our servers in Mexico, where only authorized personnel has access to it, and strictly restricted to the purposes here explained.Your consent to this Privacy Policy and submission of such information represents your agreement to everything set out in this Policy.

Disclosure of data

Under certain circumstances we may be required to disclose your data if required to do so by law or in response to valid requests by public authorities.

We may disclose your data in good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Prevent or investigate possible wrongdoing in relation to our website
  • Protext the personal safety of users of our website
  • Protect ourselves from legal liability

Security of data

The security of your data is important to us, but remember that no method of transmission or storage over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its total security

"Do Not Track" signals

We do not support "Do Not Track" signals. DNT is a preference you can activate in your browsers to indicate websites you do not wish to be tracked.

Third party service providers

We may employ third party companies to facilitate our service to you, to provide you our service in our behalf, to provide services related to our website or to assist us in analyzing how our website is used.Such parties have access to your personal data, only to assist us in said tasks and are obligated not to disclose your information to any other party for any other purpose.

Google Analytics

Google Analytics tracks and reports website traffic. This allows us to monitor and understand how our website is being used. The data collected by Analytics is shared with other Google services. Google may used the data to contextualize and personalize the ads of its own advertising network.You are free to opt-out of having made your activity available to Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents the Google Analytics code from registering information about your activity. If you wish to learn more about the privacy practices of Google, you can read the Google Privacy Policy & Terms here: http://www.google.com/intl/en/policies/privacy/

Google Ads

Google Ads allows us to show our ads to relevant audience that may consider our content important. You can opt-out and customize the Google Display Network ads by visiting their settings page here: http://www.google.com/settings/ads

Facebook

We make use of Facebook interest-based advertising, provided by Facebook Inc. To learn more about how this works, you can visit this link: https://www.facebook.com/help/164968693837950 . Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising, established by the Digital Advertising Alliance.You can opt-out from Facebook's interest-based ads by following the instructions in this link: https://www.facebook.com/help/568137493302217 . You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the US here: http://www.aboutads.info/choices/ , the Digital Advertising Alliance in Canada here http://youradchoices.ca/ , or the European Interactive Digital Advertising Alliance here: http://www.youronlinechoices.eu/ . If you want to learn more about Facebook's privacy practices, you can visit Facebook's Data Policy here: https://www.facebook.com/privacy/explanation

Links to other websites

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that site (outside of ours). We advise you to review the Privacy Policy of every site you visit.We have no control, and therefore assume no responsibility, for the content, privacy policies or practices of any site other than ours.

Children's privacy

Our website is not intended for anyone under the age of 18 ("Children").We do not knowingly collect any personal data from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personally identifiable data, please contact us here: https://www.infinitygroup.mx/contact. If we become aware that we have collected personal data from an underage without verification of parental consent, we will take the necessary steps to remove that information from our servers.

Changes in our Privacy Policy

We may update our Privacy Policy from time to time. In such cases you will be notified via email and/or a pop-up notice in our website, prior to said changes becoming effective.We advise you to review this Privacy Policy periodically for any changes. Changes made in this Policy are effective as soon as they are posted on this page.

Contact us

If you have any questions regarding this Privacy Policy, please contact us:

  • By email: contacto@infinitygroup.mx
  • Through our website, by clicking this link
  • By phone: +52 (662) 492 0880
  • By mail: Infinity Call Center. Blvd Solidaridad 310. Palmar del Sol 83200 Hermosillo, Sonora.