For your call center operations

During COVID lockdown, most businesses were forced to find new ways to operate online, in efforts to keep in touch with their customers and maintain a healthy cash flow. Thanks to that, now you can get virtually anything you want, without getting off your couch. This pandemic has affected our behavior in the most interesting ways. One that we all saw coming, is the raise in the time people spend on social platforms. By July 2020 there was an increment of more than 10% of social media usage, compared to July 2019.